Terms and conditions
If you have selected to check in at the airport you will be charged £7 per passenger if you make an online reservation and £10 per passenger if you make a reservation through the call centre. If you have not paid the airport check in fee online or via the call centre and check in at the airport you will be charged £10 per passenger at the time of check in.
If you are travelling with hand luggage only you can check in online and will not be charged a fee. If you decide to check in at the airport you will be charged £10 per passenger.
All passengers travelling with bags need to check in at the airport and will be subject to an airport check in fee.
Important information for ALL passengers travelling to and from the UK on an international flight
Due to security measures from the UK Government, all airlines
are required to provide advance passenger information (API or APIS)
for all passengers travelling to and from the UK on an
international flight. API requires Passport/valid National ID
information to be captured prior to travel. Failure to give APIS
information will result in passengers not being permitted to
travel.
To ensure the security measures are addressed in the most efficient
and precise manner, each passenger must provide this information
online prior to checking in online, arriving at the airport and at
least 3 hours before the standard time of departure. It is the
responsibility of the passenger to ensure that the information
provided is correct. A step by step guide to the process can be
viewed here.
Please complete all steps to ensure your information is submitted
correctly.
Alternatively, this information can be added by contacting
our call centre on 09058 28 28 28 (Calls cost 65p per minute from a
BT Landline. Calls from mobiles and other networks will be
considerably more), the cost add this to your reservation over the
telephone is £5.00 per person per flight.
Please note if this information has not been provided in full prior
to arriving at the airport, there will be a charge of £5 per
passenger per sector for bmibaby to administer this at the airport.
You will have to go to a check in desk to provide this information.
APIS data cannot be taken at the departure gate. This charge is
non-refundable. (This charge is not applicable for passengers
traveling to and from the Republic of Ireland).
The request for the advance passenger information is a direct
requirement from the UK Government and we apologise for any
inconvenience this may cause.
APIS information is not required for travel to the Republic of Ireland. However, passengers traveling to the Republic of Ireland who wish to use our online check in service are required to provide their passport/photo ID details prior to checking in. Please click here to add your passport/photo ID details.
Please note any payment made at the airport may incur a handling fee
Online check in
The following passengers do not qualify for online check in:
Passengers travelling with checked baggage
Passengers travelling with infants
Unfortunately if you have selected to check in online and then forget to do so or arrive at the airport to check in you will be charged an airport check in fee of £10 per passenger.
If you check in online and do not present your online boarding card you will be charged a £10 airport check in fee.
Passenger can not change any details about their flight once they have checked in online.
In the event that your flight has suffered a delay passengers are required to check in at the normal time, 2 hours before the scheduled departure time. Check in will close 40 minutes before the scheduled departure time. We will always endeavour to minimise any disruption and operate to our schedule.
Please note any payment made at the airport may incur a handling fee
Check in times
bmibaby check-in opens two hours prior to the scheduled departure time of your flight and we strongly recommend that you allow the full two hours to check-in.
Check-in on international flights to and from and over mainland europe will close promptly 40 minutes before the scheduled departure time. For flights within the UK, Republic of Ireland and Jersey check-in will continue to close promptly 30 minutes before the scheduled departure time.
The boarding gate closes fifteen minutes before the scheduled departure time. For security reasons, passengers who do not present themselves at the boarding gate before this deadline will have their baggage offloaded, will not be allowed to travel and are not entitled to compensation.